Terms of Use

These terms apply when you use the Dispatching Joy website (dispatchingjoy.com) and when you contact us or place an order through WhatsApp, Instagram or our website. By using these channels, you agree to these terms. If you do not agree, please do not use them.

1. Use of the website

You may browse, enquire and place orders for personal or business gifting. You must not use the website to send spam, to attempt to access our systems, or to copy our content for commercial use without written permission.

2. Enquiries, quotes and orders

• Product details, prices and availability on the website are for guidance. We confirm the final price, availability and delivery date in writing before your order is accepted.
• Custom and personalised gifts are quoted individually by our team.
• Our WhatsApp and Instagram replies may be automatic. They help us collect your requirements. They do not confirm an order by themselves.
• Cancellations, refunds and delivery timelines apply as confirmed with your order.

3. Your information

The way we collect and use your personal information is described in our Privacy Policy. Please make sure details you give us, such as delivery addresses and recipients' phone numbers, are accurate and that you have the right to share them.

4. Content and trademarks

The text, images, logos and designs on this website belong to Dispatching Joy or are used with permission. Please do not reuse them without our written consent.

5. Third-party services

WhatsApp, Instagram, Google and other services we link to are provided by their own companies. Their terms apply when you use them. We are not responsible for their content or availability.

6. Disclaimer and limitation of liability

We work hard to keep the website accurate and available, but we do not promise it will always be error-free or uninterrupted. To the extent permitted by law, our liability for any claim relating to the website or an enquiry is limited to the amount you paid us for the relevant order.

7. Changes to these terms

We may update these terms. The date at the top shows when they last changed. Continued use after a change means you accept the updated terms.

8. Governing law

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction.

9. Contact us

Dispatching Joy, Bangalore, India
Email: dispatchingjoy@gmail.com